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Linda Moir is a distinguished mental health speaker, known for her transformative work in customer service, leadership, and employee engagement. With a rich background in both corporate and public sector roles, she has become a sought-after speaker for organisations looking to enhance their approach to mental health and well-being in the workplace. Her talks are known for their high energy, practical insights, and a deep understanding of the human side of customer service and business leadership.
Early in her career, Linda gained valuable experience in the aviation industry, starting as Head of Cabin Service at British Airtours and later moving to roles with British Airways and NATS. In 2003, she was recruited by Sir Richard Branson to be Director of Customer Service at Virgin Atlantic Airways, where she oversaw a team of 5,000 cabin crew members and introduced the “Brilliant Basics, Magic Touches” philosophy that elevated the airline’s customer experience to new heights. She then went on to manage the front-of-house experience for over 9 million spectators at the London 2012 Olympic and Paralympic Games, where she demonstrated the power of exceptional leadership in high-pressure environments. This blend of expertise in both people management and high-level customer service set the stage for her later success as a mental health speaker.
In recent years, Linda has focused on helping organisations improve their employee engagement and mental health strategies. As the founder of PutneyRed, she works globally to promote healthier, more supportive workplace environments. Her speaking engagements cover crucial areas such as stress management, mental resilience, and the importance of creating a culture where mental health is a priority. Linda’s role as a keynote speaker has made her an influential voice in shifting the conversation around mental well-being in the workplace. Her ability to combine practical advice with real-world experience has earned her widespread recognition.
Today, Linda is hired by organisations who recognise the importance of mental health awareness and want to build resilient, engaged teams. Her expertise in creating high-performing environments while prioritising employee welfare makes her a valuable asset to any company looking to improve its mental health strategy. Whether in the form of workshops, keynote talks, or consultancy, Linda’s approach helps businesses implement positive, lasting change.
“Linda’s keynote on “The Customer Experience” was truly enlightening. Her session was the highlight of the day for many, challenging our preconceptions and encouraging us to celebrate the positives. Linda’s emphasis on being brilliant at the basics to create memorable moments was impactful. Her engaging delivery empowered our team and resonated deeply, especially the idea that it’s ‘cool to be positive.’ The session provided great insights into other industries and job roles, fueling our thinking for communication positioning from both a team and guest perspective. Linda’s talk was excellent and perfectly positioned. It inspired us to engage our teams better and think of new ways to get them on board with marketing actions. Overall, Linda’s keynote linked the emotional connection to ‘Memorable Moments’ and highlighted the power of getting those elements right. It was an excellent session that has left a lasting impression on how we approach customer experience.”
“Marvellous, she was outstanding. Brilliant session, I’ve passed on our thanks already but if you speak with her do let her know we loved the session!”
“Linda was great! Honestly, it was such an inspirational session and the delegates had a lot of very positive comments.”
“Linda did an amazing job for us yesterday. Everyone was buzzing for the rest of the day and evening. Her story had such an impact and the key messages have made it into everyone’s presentations today without any instruction. We are super delighted and I think having an external speaker will be a key feature I am sure of for any future conferences. Thank you again.”
“Our event went really well thanks. Linda Moir delivered a great session and has received glowing feedback. You at Champions were very easy to work with. You responded quickly, facilitated the meeting with Linda, which was really helpful, and all-round made the whole process very simple. Thanks very much!”
“We recently hired Linda Moir as a professional speaker for our event, and we couldn’t be more pleased with the experience. Linda was highly engaged and delivered an exceptional session tailored perfectly to our requirements. The presentation was well received by our audience, and we were able to create high-quality content as a result.”
The Mental Health Speakers Agency has been one of the UK’s leading bureaus for emotional wellbeing experts since 2020. We supply speakers for corporate and public events across the world, and cater to both in-person occasions and online webinars. Our roster includes athletes, psychologists, celebrities and more, to ensure that audiences of all demographics receive tailored, impactful mental health guidance.
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